We ensure to check all items prior to delivery. However, we do apologize for any oversight if you have received a defective item.
Kindly note that any damages made after delivery is only exchangeable after clear inspection.
- Kindly inform us via email at firstname.lastname@example.org or fill in our returns form here. Email us a snapshot of the defective / incorrect item(s).
- Do not discard the defective / incorrect items as they have to be returned, otherwise we are unable to process the claim.
- All returns / exchanges are processed at our location (5 minutes from Newton MRT).
Kindly note the following guidelines:
- Agape Babies reserves the right to not accept returns / exchanges of any used items / items with damaged packaging.
Please refer to full guidelines here.
If you need further assistance, comment below or email us at email@example.com.