How do I get a refund? How long does it take for me to get a refund?

Hi there,

If you have returned your items for a refund, you will be issued store credits.

Kindly allow us 3 - 5 days to issue your credits after returned item is received.

Once your store credits are issued to your account, you will receive an email notification. 

Kindly note the following guidelines:

  • Returns, exchanges and refunds are not entitled to our free delivery promotion (orders above $80). If you are returning an item that was originally sent out under free delivery, a shipping fee when issuing an exchange / refund will be deducted. 

If you need further assistance, comment below or email us at orders@agapebabies.com.

 

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